Effective Date: April 27, 2024

Welcome to The Magic Wash. By accessing and using our website, services, or visiting our physical location in Tyler, Texas, you agree to comply with and be bound by the terms and conditions outlined in this disclaimer. Please read this disclaimer carefully before using our services or website. If you do not agree with any part of this disclaimer, we recommend that you do not use our services or website.

1. General Information

The Magic Wash (“we,” “our,” or “us”) is a laundry service provider offering wash, dry, and fold services to customers through our website and physical location in Tyler, TX. The services provided by us include the processing of laundry, pickup and delivery services, and related activities. The following disclaimer applies to all visitors of our website, customers who use our laundry services, and individuals who visit our shop in Tyler, TX.

By using our website, services, or interacting with us in any way, you acknowledge that you have read and understood this disclaimer. This disclaimer governs your use of the website, the services offered by The Magic Wash, and any communication or interaction you may have with us.

2. No Warranty for Website Content

While we strive to provide accurate, up-to-date, and comprehensive information on our website, we cannot guarantee that all information is accurate, complete, or error-free. The content provided on the website is for general informational purposes only and should not be relied upon as professional advice. We make no representations or warranties about the accuracy, reliability, completeness, or timeliness of the content, and we assume no liability for any errors or omissions.

We reserve the right to modify, update, or change any content, features, and services offered on our website at any time without prior notice. However, we are not obligated to update the content on the site and will not be held responsible for any outdated information.

3. Service Limitations

The Magic Wash provides laundry services, including wash, dry, and fold services, as well as pickup and delivery services. While we aim to provide the highest quality service, we cannot guarantee that the results will be perfect for every garment or every customer. Several factors can affect the outcome of our laundry services, including, but not limited to:

• Fabric Type: Some fabrics require special care and may not be suitable for our standard laundry process.
• Stains: We use industry-standard stain removal techniques, but not all stains can be completely removed.
• Damage to Garments: Despite our best efforts, occasional damage to garments, such as shrinking, fading, or wear-and-tear, may occur. We take every precaution to prevent this, but The Magic Wash is not liable for any damage to garments, including discoloration or shrinkage caused by washing, drying, or folding processes.
• Pickup and Delivery: We aim to complete all pickups and deliveries promptly, but there may be occasional delays due to factors beyond our control, such as weather conditions, traffic, or other unforeseen events. Delivery times are not guaranteed.

We are not responsible for the loss, theft, or damage to any items left with us for cleaning. Customers are encouraged to remove all valuables, delicate items, and personal items from their laundry before dropping off or scheduling a pickup.

4. Third-Party Links and Content

Our website may contain links to third-party websites, services, or content that is not owned or controlled by The Magic Wash. These third-party links are provided for your convenience, and we have no control over the content, policies, or practices of any third-party sites. By accessing these external links, you acknowledge and agree that The Magic Wash is not responsible for the availability, content, or legality of these external sites, and we do not endorse or assume any responsibility for their services or content.

Additionally, The Magic Wash does not guarantee the accuracy, completeness, or reliability of any third-party content that may appear on our website or be linked to our website.

5. Customer Responsibility

As a customer of The Magic Wash, you are responsible for providing accurate and up-to-date information when using our services, including during the order placement, pickup, and delivery process. This includes:

• Accurate Order Information: Providing correct and complete details about your laundry order, including special instructions for care or specific garment needs.
• Special Care Instructions: Informing us of any delicate items, fabric types that require special treatment, or specific stain concerns before the laundering process begins.
• Item Removal: Removing all valuables, jewelry, money, or other personal items from garments or laundry bags before drop-off or pickup. We are not responsible for any items left in the laundry, such as wallets, keys, or electronics.

Customers must also ensure that they have appropriate access to their property for pickup and delivery services. If we are unable to reach your location or access your laundry due to incomplete or inaccurate information, we are not liable for any inconvenience caused.

6. Limitation of Liability

To the fullest extent permitted by law, The Magic Wash and its owners, employees, affiliates, contractors, and agents shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, losses, or expenses arising out of or in any way related to:

• Your use of our website, services, or shop.
• The accuracy, reliability, or completeness of any content or information on our website.
• The loss, theft, or damage of garments or other items left with us for cleaning or processing.
• Delays in the delivery of services.
• Damages resulting from the use or inability to use our services, even if The Magic Wash has been advised of the possibility of such damages.

Our total liability for any claim arising from the use of our website or services shall not exceed the total amount paid by the customer for the services provided that gave rise to the claim.

7. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy available on our website.

We use your personal information solely for the purpose of delivering our services, processing payments, and communicating with you about your orders. However, we cannot guarantee complete security of your data transmitted over the internet, and you acknowledge that there are inherent risks associated with online data transmission.

8. Changes to This Disclaimer

The Magic Wash reserves the right to update, modify, or change this disclaimer at any time. When we make changes, we will update the “Effective Date” at the top of this page. It is your responsibility to review this disclaimer periodically to stay informed of any updates. By continuing to use our website and services after such changes, you agree to be bound by the revised disclaimer.

9. Governing Law and Dispute Resolution

This Disclaimer shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising from or related to the use of this website or our services shall be resolved through binding arbitration rather than in court. By using our website and services, you agree to submit any disputes to binding arbitration in Tyler, Texas.

10. Contact Us

If you have any questions, concerns, or comments about this Disclaimer or any other aspect of The Magic Wash’s services, please contact us at:

• The Magic Wash
• Address: 1717 East Gentry Parkway, Tyler, Texas 75702, United States
• Phone: +1 (903) 630-4139
• Email: magicwashtexas@gmail.com
• Website: themagicwash.com

By using our services and website, you acknowledge that you have read and understood this Disclaimer and agree to be bound by its terms. If you do not agree with any part of this Disclaimer, you should discontinue using our website or services immediately.